T’s and C’s

By agreeing to the terms and conditions you agree to the below.

There are 2 options, you can sign up for 6 months or 12 months and you can opt to pay the full amount or on a weekly subscription. Once signed up you will not be able to end your subscription until the 26 or 52 weeks are elapsed. If you pay the full amount there will be no re- fund for ending the deliveries. You can however change the address of the intended recipient.

If you are on holiday you can notify us and instead of delivering you beer we will deliver you a gift voucher instead, this gift voucher enables the bearer to buy Crossed Anchors beer at the Grapevine Brewhouse. You must spend the full value of the voucher as no change will be given.

If you lose one of our growlers you will be charged for the loss of this growler at the rate of £25 per growler. Your subscription will carry on until the end date. If you forget to leave your growler out we will collect 2 empty growlers the following week. If you forget for a 3rd time we will charge you £25 for a collection fee in order to retrieve the missing growlers.

We will send you a text the night before delivery to remind you to leave your growler out for collection. We will not use your information for anything else other than the reminder. It is compulsory to have this message as it is our way of ensuring we have done all we can to get our growlers back.